Frequently asked questions

Find answers to common questions about our services, process, and approach to commercial greenery.

Top Questions

What does Outside In do?

Outside In designs, installs and maintains commercial greenery across workplaces, retail, hospitality and public environments. We specialise in indoor plants, exterior planting and large-scale integrated greenery systems.

Where do you operate?

We provide commercial greenery services across Australia and New Zealand, supporting both single-site projects and national portfolios.

How do I start a project with Outside In?

Simply click ‘Enquire Now’ and complete the form. One of our team will be in touch within 24 hours to discuss your project.

What types of spaces can benefit from greenery design?

Almost any space. We design for workplaces, retail stores, hotels, hospitality venues, public spaces, healthcare environments, aged care, lobbies and atriums. Each project is tailored to the scale, function and architectural character of the space.

Services

What services do you offer?

We provide end-to-end greenery solutions including design, plant hire, installation and ongoing maintenance. You can explore each service in more detail on our Services page.

Do you offer plant hire?

Yes. Our commercial plant hire (office plant rental) service includes plant supply, installation, maintenance and replacements through our Happy Plant Guarantee.

Do you work on both interior and exterior projects?

Yes. We design and deliver both interior and exterior greenery, including office plants, exterior gardens, plant walls and custom planters.

Do you offer residential or event plant hire?

No — we focus exclusively on commercial environments and do not provide residential or short-term event hire.

Do you have dedicated designers regionally?

Yes, we have designers in every major city to ensure our team works closely with clients in every region.

Do you work internationally?

Yes. While we’re based in New Zealand and Australia, we deliver special projects globally. We manage specification, logistics and installation in partnership with trusted delivery teams worldwide.

Projects & Approach

Can you work with our architects or project team?

Absolutely. We collaborate closely with architects, designers and contractors to ensure greenery is fully integrated into the built environment.

Do you offer custom designs?

Yes. Every project is tailored to the space, with custom planting schemes, planters and systems designed to suit your environment and goals.

Can you support multi-site or national projects?

Yes. We work with corporate portfolios, retail groups and developers across multiple locations, ensuring consistency while adapting to each site.

Plant Hire & Maintenance

What’s included in your plant hire service?

Our service includes design, plant supply, installation, regular maintenance and replacement of any underperforming plants.

How often are plants serviced?

Most spaces are serviced fortnightly, with frequency adjusted based on plant type and environment.

What happens if a plant doesn’t perform?

We replace it as part of our Happy Plant Guarantee, ensuring your space always looks its best.

Sustainability

Do you support sustainability or green building goals?

Yes. Our approach focuses on long-term performance, responsible material selection and efficient maintenance, supporting projects aligned with sustainability targets and certification frameworks.

Careers

Do you have job opportunities at Outside In?

We’re always interested in hearing from talented people. You can contact us at careers@outsidein.net.nz or follow us on Instagram for current opportunities.

Still have questions?